Terms & Conditions

Terms & Conditions

Welcome to Royal Martz. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1. Acceptance of Terms

By accessing and using www.royalmartz.com, you accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.

2. Online Store Use

  • You must be at least 18 years old or using this site under the supervision of a parent/guardian.

  • You agree not to misuse our website for any fraudulent or illegal activities.

  • Any unauthorized use may result in termination of your account.

3. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • However, Royal Martz does not guarantee that all details are 100% error-free.

  • In case of pricing or stock errors, we reserve the right to cancel or adjust your order.

4. Orders & Payments

  • Placing an order means you agree to purchase the product(s) listed in your cart.

  • Orders are only confirmed once payment is received (except COD).

  • We reserve the right to refuse/cancel any order at our discretion.

5. Shipping & Delivery

  • Shipping times may vary based on product type and location.

  • We are not responsible for delays caused by courier services or unforeseen events.

  • Risk of loss passes to you once the product is handed over to the courier.

6. Returns & Refunds

  • Returns and refunds are subject to our Return & Exchanges Policy.

  • Damaged, defective, or incorrect products will be replaced or refunded.

  • Change-of-mind returns may not always be accepted.

7. Intellectual Property

  • All content on this website—including text, images, logos, and design—is the property of Royal Martz.

  • You may not copy, reproduce, or use our content without written permission.

8. Limitation of Liability

  • Royal Martz will not be held liable for any damages, losses, or claims arising from the use of our products or website.

  • All products are used at your own risk.

9. Modification of Terms

  • We may update or change these Terms & Conditions anytime without prior notice.

  • Customers are encouraged to review this page regularly.

10. Governing Law

  • These Terms & Conditions shall be governed by and interpreted according to the laws of Pakistan.

  • Any disputes will be resolved in the jurisdiction of Pakistani courts.

11. Contact Us

If you have any questions about our Terms & Conditions, please contact us:

📧 Email: support@royalmartz.com